Privacy Policy

Last updated: December 7th, 2025

This Privacy Policy explains how AXANDE (“we”) collects, uses, stores, and protects the personal data of users visiting the website www.axande.fr, in compliance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

1. Personal data we collect

AXANDE only collects the information strictly necessary to respond to inquiries submitted via the contact form:

First and last name (if provided)
Email address
Phone number (if provided)
Content of the message sent through the form

No additional personal data is collected without your knowledge.
The website does not offer account creation, online orders, or newsletter subscriptions.

1. What is a cookie?

2. Purpose of data collection

Personal data submitted through the contact form is used exclusively for:

Responding to your request or inquiry
Following up on your message where necessary
Ensuring administrative or professional management related to your request
Maintaining proper technical functioning and security of the website

AXANDE does not use your data for marketing, commercial prospecting, or profiling.

2. Cookies used on www.axande.fr

3. Legal basis for processing

Your personal data is processed on the following legal bases:

Your consent, expressed when submitting the contact form
AXANDE’s legitimate interest in responding to incoming requests
Compliance with legal obligations, where applicable

You may withdraw your consent at any time by contacting us.

4. Data sharing

AXANDE does not sell, rent, or transfer personal data to third parties.

Data may only be shared with technical service providers necessary for the operation of the website, such as:

Hosting provider

OVH SAS
2 rue Kellermann, 59100 Roubaix, France
www.ovh.com

These service providers are bound by confidentiality and security obligations.

No other third-party data sharing is performed.

5. Liability

AXANDE may update this Cookie Policy to reflect legal, technical, or functional changes.
The date of the latest update is indicated at the top of this document.

5. Cookies

The website www.axande.fr uses only strictly necessary technical cookies, required for the proper functioning of the website.

✔️ No advertising cookies
✔️ No analytics or audience measurement cookies
✔️ No third-party marketing trackers

Because only essential cookies are used, no consent banner is required, in accordance with CNIL guidelines.

For details, please consult our Cookie Policy.

6. Data storage and retention period

Contact form submissions are kept for no longer than 12 months after the last interaction, unless a longer period is legally required.
Technical server logs are retained according to the host provider’s legal obligations (typically days to weeks)

Data is deleted once it is no longer necessary for the purposes for which it was collected.

7. Data security

AXANDE implements appropriate technical and organizational measures to safeguard your data, including:

Secure hosting by OVH in France
HTTPS encrypted website
Restricted access to personal data
Regular application of security best practices

Although AXANDE takes significant measures to protect your data, no system can guarantee absolute security.

In the event of a data breach, AXANDE will comply with legal notification requirements.

8. Your rights

Under GDPR, you have the following rights:

Right of access to your data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to withdraw consent
Right to data portability, where applicable

To exercise these rights, you may contact us at:

📧 info@axande.com